ABOUT US
Corporate Training & Business Consulting That Drives Results
At EmpowerEd Training & Consulting, we help businesses improve performance, strengthen teams, and create systems that drive measurable growth.
Built on Real-World Experience
EmpowerEd Training & Consulting was founded by Richard Woodard and Shevon John, two experienced training and performance professionals with a shared focus on helping businesses improve results through practical, real-world strategies.
Richard brings over 20 years of experience in customer service, sales, and operations leadership, with a background that includes American Airlines, AT&T, and Verizon. His work has focused on improving performance, building high-performing teams, and driving measurable results.
Shevon brings over 10 years of corporate training experience across telecommunications, financial services, and retail industries. He has led training initiatives for organizations such as AT&T, JP Morgan Chase, and Mattress Firm, with a focus on leadership development, customer experience, and skills-based coaching.
Together, they combine hands-on experience with proven frameworks to help businesses strengthen their teams, improve systems, and drive consistent growth.
OUR TEAM
Meet the Founders
Richard Woodard
Co-Founder | Training & Business Consultant
Richard brings over 20 years of experience in customer service, sales, and operations leadership. His background includes leadership roles at American Airlines and extensive experience training teams for AT&T and Verizon.
He specializes in building high-performing teams, improving customer experience, and helping businesses implement systems that drive real results.
Shevon John
Co-Founder | Corporate Training Specialist
Shevon brings over 10 years of experience developing teams across telecommunications, financial services, and retail, including work with AT&T, JP Morgan Chase, and Mattress Firm.
He specializes in leadership development, customer experience, and coaching teams to improve communication, performance, and customer engagement.
EXPERIENCE
Trusted by Teams Across Multiple Industries
We’ve helped develop teams at leading organizations across telecommunications, finance, retail, and service-based industries.
30+ Years Combined Experience
Customer service, sales, leadership, and operations
Corporate Training Expertise
AT&T, Verizon, American Airlines,
JP Morgan Chase, Mattress Firm
Operations & Leadership
Real-world experience leading teams and improving results
Results-Driven Approach
Focused on measurable improvements—not theory
OUR APPROACH
How We Help You Get Results
Our approach is built around practical application, real-world coaching, and measurable improvement—not just theory.
Train
We deliver hands-on training designed to build real skills your team can apply immediately.
Apply
Your team puts new skills into action through structured exercises and real-world scenarios.
Coach
We reinforce performance through coaching, feedback, and accountability systems.
WHY US
What Makes EmpowerEd Different
- Real-world experience across multiple industries
- Practical, results-driven training (not theory)
- Focus on performance, not just knowledge
- Customized solutions for your business
- Built for frontline teams and leaders
READY TO GET STARTED
Let’s Build Something That Drives Results
Let’s talk about your goals and how we can help you improve performance, grow your business, and build systems that work.
